Questions, answered

Your national licence, a passport or ID, the card the booking was made on, and, where the country expects one, a permit translation carried with the licence. Desks are strictest about the translation when your licence is not printed in the Latin alphabet. Check the destination page before you fly; it lists what that country's desks ask for.

Not necessarily. Orders are emailed rather than posted, so one can be arranged from the terminal. Standard delivery lands within two hours; Express is quoted at eight minutes for $30 more. You see the exact delivery moment before you pay, not a vague window.

Yes. One destination is included and each additional country is $25 at checkout. Add every country you intend to drive in, including ones you are only passing through, because the requirement follows the road rather than the itinerary.

Contact support with your order number and what you were told; the 30-day refund window covers it. Worth knowing in advance: a few destinations accept only a permit issued by an authority in the country that issued your licence. On those destination pages we say so and do not sell.

No. You enter your licence details and upload a photo of yourself; the licence stays with you. Nothing is posted, and there is no exam, interview or appointment.

Any time, with one caveat: validity runs from the issue date, not from the day you land. Ordering three months early on a one-year permit spends three months of it. For a single trip, ordering in the week before you travel gets the most out of it.

No, and it never replaces one. It is a certified translation of the licence you already hold, presented alongside it. On its own it grants no right to drive: if you are stopped without your national licence, the translation does not help you.

No. This covers driving on your existing private entitlement while visiting. Paid driving is licensed separately in every country and generally requires local registration and a local or converted licence. Check the platform's rules and the country's licensing authority directly.

Only at the start. Most countries let a visitor drive on a foreign licence for a set period, commonly three to twelve months from entry. Once you are resident you are usually required to convert to a local licence, and a translation no longer covers you. Confirm the residency window with the destination's motor authority.

A printable booklet in the convention format the destination recognises, plus a wallet-sized card carrying a QR code that resolves to a live verification page so staff can check it on the spot. Print the booklet on ordinary paper; no special stock is needed.